Guide

How Much Does It Cost to Go Paperless for a UK SME? (2025)

For the full picture on how to go paperless — including what you need and the step-by-step process — read our complete guide. This article focuses purely on the numbers: what it costs and what you save.

The Three Cost Components

Going paperless has three cost areas: the scanner, the storage/DMS platform, and implementation (your time or a consultant's). Most businesses underestimate the third.

Scanner Costs

Scanner TypePrice RangeBest For
Entry desktop (USB)£80–2001–3 person office, low volume
Mid desktop (USB)£200–400Small office, daily scanning
Standalone PC-free network£400–700Shared use, no PC required, shopfloor
MFP with scan£500–2,000+Already printing — scan as add-on

For most UK SMEs going paperless seriously, a standalone PC-free network scanner is the right investment. It serves multiple users, doesn't depend on a PC being on, and scans directly to SharePoint without IT involvement. One-off cost, no ongoing licence.

DMS / Storage Platform Costs

PlatformCostNotes
SharePoint (M365 Basic)£4.50/user/monthIncluded if already on M365
Google Drive Business£9.20/user/monthSimple, limited metadata
Dedicated DMS (mid-market)£15–40/user/monthFull features, compliance ready
Dedicated DMS (enterprise)£40–100/user/monthRegulated sectors, complex workflows

For a 20-person SME already on Microsoft 365: SharePoint is effectively free. The scanner is the main investment. For businesses without M365, factor in the platform cost.

Implementation Costs

This is what people forget to budget for:

  • DIY implementation: Free in cash, but estimate 20–40 hours of staff time — setting up folder structure, configuring scan destinations, sorting backlog. At £20/hour, that's £400–800 in real cost.
  • Consultant-led implementation: £500–2,500 for a typical SME. Covers discovery, setup, configuration, and training. Often pays back quickly by getting it right first time.
  • Backlog digitisation: If you have years of paper to digitise, factor in either staff time or a scanning bureau. Bureau rates: typically £0.03–0.08 per page for high-volume work.

Total Cost for a 20-Person UK SME

ItemDIY RouteConsultant Route
Scanner (PC-free network)£500£500
Platform (SharePoint on M365)£0 (included)£0 (included)
Implementation£600 (staff time)£1,500
Year 1 total~£1,100~£2,000
Ongoing (per year)~£200 (maintenance)~£200

What You Save

The savings are typically 3–5x the cost within the first year:

  • Search time: 20 staff × 15 min/day saved × 250 days × £15/hr = £18,750/year
  • Paper and print: £1,500–3,000/year
  • Physical storage (filing cabinets, archive): £500–2,000/year
  • Total annual saving: £20,000–25,000 for a 20-person office

Payback period: typically 3–6 weeks. Going paperless is one of the few IT investments that pays back in weeks, not years.

Ready to start?

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